Jennifer Ndlovu: From First Steps to Trailblazing Change
Discover Jennifer Ndlovu's remarkable journey from working as a driver and COVID-19 hospital cleaner in Zimbabwe to landing a remote Salesforce administrator role that transformed her family's life. After achieving financial stability and renovating her home, Jennifer founded Africa Ohana in 2024 - a thriving community with over 683 members across 15 African countries helping others break into Salesforce. With dozens already certified and her sights set on speaking at Dreamforce, Jennifer's story proves that with determination and support, extraordinary transformation is possible.
You may remember Jennifer Ndlovu and her
powerful story of how she found her way into the Salesforce ecosystem from previously working as a driver and a COVID-19 hospital cleaner.
With determination and a deep desire to build a better life for her family, Jennifer utilised Get Force Certified to kick-start her Salesforce Admin journey, and we are so proud of her- so many of you ask us how she is doing. Well, today we have an inspiring update.
“Jennifer, how have you been, and how has life been since we last spoke?”
“Salesforce gave me a new lease of life,” Jennifer begins. Since getting certified, she has started a role as a Sales and Marketing Systems Administrator for a company in Birmingham, while still residing in Zimbabwe. Her career progress has had a tangible, life-changing impact.
“I’ve renovated my home; my bedroom, my living room, even outside. I’ve just had a solar system installed, so I’m no longer relying on unreliable electricity. These were things I could only dream of before. Now, when my kids ask for a dollar, I can give it to them with love. Before, I was always dreaming about being able to provide a nicer life for our family, and now I am able to do that, which is a lovely feeling as a Mum.”
Even now, Jennifer still uses Get Force Certified in her day-to-day work. “When I started, I’d listen to Dave Massey’s training videos in the car while working as a driver. I’d visualise what he was saying. And I still go back to those videos now if I get stuck, look at the cheat sheets when I need them, and follow him on LinkedIn for further updates and information.”
We know you've been busy helping others across Africa get into Salesforce. Can you tell us about that?
“I didn’t want others to go through the same struggles I did,” Jennifer says.
“That’s why I founded Africa Ohana in 2024, to create a space where people across Africa can learn Salesforce, gain real-life experience, and feel part of something bigger. It’s not just about training; it’s about building a supportive community that opens doors and shows people what’s possible.”
Africa Ohana launched its first five-week sprint this year, and it’s already making waves. There are now 15 WhatsApp groups representing different African countries, with over 683 members supporting one another on their journeys. “We share job leads, training resources, tips, and encouragement. It’s about growing together- and when I founded it, I didn’t think it would take off as quickly as it has.”
What has really helped you along the way? How has support helped?
“One of the biggest boosts came from Dave Massey, who donated 200 Get Force Certified training vouchers to our learners. That changed everything. People who had no access to training suddenly had a chance. And now, so many want to follow the same path.”
Jennifer shares that dozens of members have already passed their Admin certifications, with many more on the way. “We’ve built a community where success is visible. People see someone from their town or country get certified and think, ‘If they can do it, so can I.’ That mindset shift is powerful.”
Her goal is to break down barriers. “The average salary is $250 a month, so paying for a $200 certification is impossible for many. But with the right support, we can change lives.”
And we hear you have a dream of going to Dreamforce in October?
“Dreamforce is at the top of my wishlist, and I pray about it often,” Jennifer smiles. She’s applied to be a speaker and has already started planning. But the trip isn’t just about the event, it’s about the connection.
“I want to meet the people I’ve only seen on screens. I want to thank Dave Massey in person. I want to hug the LinkedIn friends who’ve cheered me on. I want to meet the instructors I’ve learned from at Salesforce when watching Dreamforce online. And I want to represent Africa. I want to show that the talent is here, we just need access.”
She adds, “I’ve never been to the US. I only started travelling a little after Salesforce entered my life. This would be a dream come true.”
Jennifer’s story is more than a personal success. It’s the start of a movement. She’s not just changing her own life—she’s creating pathways for hundreds of others to do the same.
“I never imagined people would look to me for leadership,” she says. “But they do. And now, I want to show them that anything is possible.”
